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Covid-19 Updates

An important update with regard to our procedures due to Covid-19


In store


We have enhanced all of our cleaning and sterilising procedures to maximise the safety and wellbeing of both our customers and staff.


All of our high touch surfaces are sterilised and cleaned frequently throughout the day and the point of sale hardware after every sale.


Hands are washed and stock cleaned down, particularly testers so you can still enjoy the full sensory experience of our product.


Please note that no jewellery or swimwear may be tried on at this time.


Our store is currently still open to public and we love seeing you all but we urge you to practice social distancing when visiting. If you aren’t comfortable coming in during trading hours, please call or email the store on 02 9810 5222 or info@stemonline.com.au and we’ll set up a private consultation time for you.


We are still giftwrapping all of your carefully selected goods for you if you would like us to with the same sanitisation processes as the rest of the sale.



Online Purchases


All goods purchased online are carefully handwrapped with gloves and sanitised where possible before posting. Our equipment is all sanitised and cleaned before each use for your safety.


Our carriers are all practising their own increased hygiene and sanitation practises and contactless deliveries. There is no need to currently sign for any deliveries if you prefer not to an Australia Post is delivering with Authority to Leave provisions at the moment. With that in mind, please select an address that can accept deliveries or at least a notification card.


Please allow delays to shipping in some international regions currently experiencing lockdowns. We are still seeing all packages arrive safely in time.


If you are local to the 2041 and 2039 postcodes in sydney, reach out and we will drop your order to you free of charge!


Take care all